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Job Opening details:-
Company Name :- 9stacks
Position Name :- CRM Agent
Company Location :- Vasant Kunj, Delhi
Job Category :- Jobs in Pune
Full Job Description :-
C O M P A N Y O V E R V I E W
SparSkills (Parent Entity) is a technology company in the online real money gaming & fantasy gaming
space. Sparskills is the parent company of 2 awesome brands – 9stacks & Ungligames. It is the first
Indian online poker startup to raise Series A investment from institutional investors.
Location: Vasant Kunj, New Delhi-110070
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Customer Service Executive
Job Description:
Handling client queries through various media – phone, email, chat, whatsapp, social media
accounts
Outbound calling as required by the management
Working closely with several different teams; operations team, technology team and the
marketing team to take all the necessary steps in addressing player’s query.
Qualification/ Knowledge Essential:
Knowledge of poker game
Atleast 1 year of customer service experience
Graduate/Post Graduate (any stream)
Excellent communication skills – written and verbal (mandatory)
Should be open to work 24×7 days environment
Typing skill with speed and accuracy
Problem identification and solution skills
Must possess a strong customer orientation
Flexibility and adaptability, able to work well in an ambiguous environment
Interested candidates can apply to ambika@9stacks.com or hr@9stacks.com
Attn: Ambika Kapoor
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