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Job Opening details:-
Company Name :- Aristotle Consultancy
Position Name :- Customer Care Executive
Company Location :- Delhi, Delhi
Job Category :- Jobs in Pune
Full Job Description :-
Customer Care Executive
We are looking for Executive/Sr. Executive/Assistant Manager- Business Development.
Candidate must be open to work with two domains (Staffing and Finance).
Job Responsibilities
Contact our customers who have put in requests on UrbanClap
Understand their needs and pick up on additional or missing details
Identify and overcome objections
Take the customer through the sales process
Obtain customer information
Ensure customers get enough number of quotations from providers
Follow up regularly to ensure lead conversion
Maintain customer/potential customer data base
Complete records of telephonic interactions, orders and account
Get ratings and reviews from the customer for providers
Regularly update the Business Development with customer-provider issues
Provide email, chat and facebook support to customers
Desired Candidate Profile
Excellent English reading and writing skills – we have tasks for intermediate to very advanced levels of English
Superior grammar and punctuation knowledge
Email & Chat Support experience (desired skills)
Fast and accurate typing skills
High attention to details
Customer-service mindset
Ability to follow complicated guidelines and instruction
Strong interpersonal, time management, and problem solving skill
Positive, happy attitude and a strong work ethic – honesty is very important
Job Location
Gurgaon
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