Are you searching for a Perfect job or looking for new opportunity then myfinancenews.co.uk is best choice for you to search your dream Job.
Job Opening details:-
Company Name :- IDFC FIRST Bank
Position Name :- Customer Service Executive-Retail Asset CCU
Company Location :- Navi Mumbai, Maharashtra
Job Category :- Jobs in Pune
Full Job Description :-
Role/Job Title: Customer Service Executive-Retail Asset CCU
Function/ Department: Customer Experience
Place of work: Customer Contact Center (Phone Banking unit)
Roles & Responsibilities:
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
‘Drive all the initiatives in the Customer contact center.
Key Success Metrics:
‘Productivity, Average handling time, First contact resolution
Disclaimer : myfinancenews.co.uk is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.