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Job Opening details:-
Company Name :- Isha Foundation
Position Name :- Call Center Representative
Company Location :- Ashram, Delhi
Job Category :- Jobs in Pune
Full Job Description :-
Would you like to be part of an organization driven by enthusiasm and oriented towards global harmony and individual empowerment?
The foothills of the Velliangiri mountains, forty kilometers from the city of Coimbatore in South India, serve as a home for the Isha Yoga Center. The center is dedicated to fostering inner transformation and creating a stable state of well-being in individuals. The large residential facility houses an active international community of brahmacharis, full-time volunteers, and visitors. Every week, thousands of people converge at the center to seek inner peace and well-being, making it a vibrant hub of spiritual growth and activity.
Read more about Isha Foundation…
Purpose of the Job
Manage large amounts of inbound and outbound calls in a timely manner. Follow call center “scripts” when handling different topics. Identify callers’ needs, clarify information, research every issue and providing solutions.
Main Job Tasks, Duties and Responsibilities• Answer calls and respond to emails • Handle inquiries both over the phone and by email • Research required information using available resources • Manage and resolve volunteers complaints • Share program and volunteering information • Enter new meditators/volunteers information into system • Update existing meditators/volunteers information • Identify and escalate priority issues • Follow up meditators calls where necessary • Produce call reports
Educational Qualification : Bachelor Degree
Skill Competencies : Interpersonal/communication skillsProblem analysis and problem solving
Experience : 7 ~ 10years
Gender : Any
What do we look for in our candidates?
Entrepeneural Spirit and an egoless nature.
Proven work ethic with utmost integrity and desire to excel and succeed.
Self motivated, passionate, empathetic and approachable.
You love to have fun, but you also take your responsibilities seriously.
Phone: +91-XXXXXXXXXX / 94878 95876 / 94878 95877
Isha Yoga Center
Ishana Vihar Post
Coimbatore – 641 114
Tamil Nadu, India.
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