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Job Opening details:-
Company Name :- Orange Business Services
Position Name :- SME SolarWinds
Company Location :- Mumbai, Maharashtra
Job Category :- Jobs in Pune
Full Job Description :-
Review business requirements and improve monitoring of the Orion Platform
Should have core competencies in the Design administration, support, and operation of the Orion SolarWinds platform including NPM, NCM, SAM, VNQM, NTA
Provide expertise to properly configure and monitor NetFlow data
Ensure compliance to agreed SOW’s
Handle Technical Escalations received from Operational team and Customer about monitoring tool Infrastracture (Orion Solarwind platform and ManageEngine OpManager Enterprise architecture
Implement service request and change request related to monitoring tool
Create SOP’s ensuring compliance to Service Level Agreements (SLA) and train iternal teams
Take initiatives in learning new Technologies & Tools
Provide RCA on Tool related incidents and outages
Co-ordination with vendor on Incident resolutions & closure
Provide expertise to help improve a reporting system that meets the needs of our client and create additional Orion reports, assist in MIS & Dashboards
Document technical procedures and work instructions
about you
In Depth Design and Deployment Knowledge of Solarwind modules – NPM, NCM, SAM, NTA, VNQM, etc
Manage Engine OpManager, Application Manager, NCM
Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow,etc.)
Knowledge of and experience with LAN/WAN and Data Center environments, including servers,
CCNA certification would be an advantage
SolarWinds Certified Professional (SCP)
MCSE
Certified ITILv3 Foundation
additional information
Review business requirements and improve monitoring of the Orion Platform
Should have core competencies in the administration, support, and operation of the Orion SolarWinds platform including NPM, NCM, SAM, VNQM, NTA
Provide expertise to properly configure and monitor NetFlow data
Ensure compliance to agreed SOW’s
Handle Technical Escalations received from Operational team and Customer about monitoring tool Infrastracture (Orion Solarwind platform and ManageEngine OpManager Enterprise architecture
Implement service request and change request related to monitoring tool
Create SOP’s ensuring compliance to Service Level Agreements (SLA) and train iternal teams
Take initiatives in learning new Technologies & Tools
Co-ordination with vendor on Incident resolutions & closure
Provide expertise to help improve a reporting system that meets the needs of our client and create additional Orion reports, assist in MIS & Dashboards
Document technical procedures and work instructions
2-3 Experience in Monitoring infrastructure Administration (Orion – Solarwind / ManageEngine – ZOHO / Nigoas)
Hands-On Experience in Installation,configuration & Troubleshooting with Orion SolarWinds platform including Network Performance Monitor, Network Configuration Manager, Server & Application Monitor, NetFlow Traffic Analyzer, VoIP & Network Quality Manager
Good Knowledge & experience on configuration of Custom alerts, SNMP traps, Syslog, Reports
Review Orion and optimize its performance, Create and maintain Orion maps, Dashboards – Wireless, Loadbalancer
Discover and manage network elements (e.g. nodes, interfaces, volumes) using Orion.
Customize Orion web console and Orion custom properties, views, and menu bars to meet client business needs
Good knowledge of MIBs, OIDs, and WMI performance counters
Good knowledge & experience in installation, configuration & troubleshooting with ManageEngine OpManager, Application Manager
Exposure to quality standards ISO 20000 & 27000
department
Sales & Marketing Asia Pacific
contract
Regular
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