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Job Opening details:-
Company Name :-
Porter
Position Name :- House Shiffting CSR – Tamil

Company Location :-
Mumbai, Maharashtra
Job Category :-
Jobs in Pune

Full Job Description :-
JD for Customer Service Representative.
 Educating the customers to use The Porter’s service following a prepared sales pitch to give information and value proposition of our service.
 Day shift support to assign logistic vehicles to desired clients given their request.
 Database entry and management
 Determine requirements by working with customers
 Resolves customer query / Complaints / problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
 Acting as a direct contact between the company and its existing and potential markets
 Updates job knowledge by participating in educational opportunities.
 Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
 Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

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