Are you searching for a Perfect job or looking for new opportunity then is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
Rekrut India
Position Name :- Customer Service For Fresher with Bank

Company Location :-
Mumbai, Maharashtra
Job Category :-
Jobs in Pune

Full Job Description :-
for 0 year(s) of experience

₹ 2,00,000 – 5,50,000 P.A.

Mumbai, Chennai

Roles and Responsibilities
Inbound Customer Service Officer(Voice Process)
Job Description
The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. Responsibilities:
Provide customer service to existing clients, including first contact resolution, answering inquiries, addressing concerns, resolving complaints, and providing training assistance
Participate in engagement campaigns to potential and existing clients to increase growth opportunities
Assist office staff with client credit applications and transaction processing
Analyze disbursement reports and assist providers with account reconciliation
Assist dealers with processing transactions via Point of Sale (POS) Terminals, website, Interactive Voice Response (IVR), and VeriFone
Order, replace, and track provider enrollment kits and marketing information
Process test transactions for initial setup and applications for prospective providers as well as retrieve, update, and store provider data in all appropriate systems
Retrieve, update, and store provider data in all appropriate systems
Place outbound welcome, marketing, and sales calls to new, potential, and existing providers, as well as schedule training sessions
Update information for change of address and bank info changes and perform department assistance functions as assigned by management
Assist in reviewing all setups and Merchant Non-Monetary transactions, create new merchant setups in Sales Assist, VeriFone, and Web, and provide merchant specialty reporting

Thanks and Regards,

Mamta Thakkar



Branch Sales Executive

2,00,000 – 5,50,000 P.A.


Functional Area
Sales & Business Development

Role Category
Enterprise & B2B Sales

Employment Type:
Full Time, Permanent

Key Skills

Entry Level
Inbound Customer Service
Point Of Sale
Cross Selling
Transaction Processing
Providing Training
Service Sales
Voice Process


Any Graduate

Company Profile


Bank is the consumer division of financial services multinational group.It was founded in 1812 as the City of New York, and later became First National Bank of New York

Disclaimer : is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.