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Job Opening details:-
Company Name :-
Tilfi
Position Name :- Customer Experience and Sales Advisor

Company Location :-
Delhi, Delhi
Job Category :-
Jobs in Pune

Full Job Description :-
Tilfi strives to deliver an extraordinary shopping and ownership experience, and as a Customer Experience and Sales Advisor, this will be your specialty. You will be the first and foremost point of contact for customers and you will welcome them into our family! You will be kind, patient and informed, have a genuine interest in our craft and in the customer’s needs and tremendous confidence in our products and brand promise. You must have faith that a small, homegrown brand with relentless focus on quality can take Varanasi to the world!

As a member of the Tilfi family, you can look forward to a warm, welcoming and friendly atmosphere. As we build out our brand and our new office, there will be opportunities to take on increased responsibilities and grow professionally with us.

What you’ll do:
Deliver above-and-beyond customer service through phone, email, live chat and social media
Liaise efficiently with our team in Varanasi and work with our internal systems to process and fulfill orders
Resolve any dispatch related issues or customer requests with patience and a sense of humour!
Think creatively about ways in which we can optimize each customer’s experience
Who you are:
Driven by an entrepreneurial spirit with a “no task is too small” attitude
Hyper-organized
Excellent spoken and written communications with a keen eye for spotting smelling mistakes and poor grammar
Interested in fashion and curious about the possibilities of sustainable fashion
Comfortable with Excel, web-interfaces…basically, computers in general!

To start as soon as possible.

To apply, write in to us with your CV and availability for a chat on careers@tilfi.com.

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