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Job Opening details:-
Company Name :- Vidal Health
Position Name :- Call Center Executive
Company Location :- Mumbai, Maharashtra
Job Category :- Jobs in Pune
Full Job Description :-
Job Description
Call Center Executive – Voice Process
Job Location: Mumbai
Chintamani Plaza, Mota Nagar, Andheri – Kurla Rd, Mota Nagar, Andheri East, Mumbai, Maharashtra 400053
Roles and Responsibilities
Handling inbound calls related to policies.
Follow up with internal team for Pre-Auth cases.
Convincing customer related to claims.
Provide Claim & Pre-Auth status to customers and hospitals.
Update daily tracker to escalation team.
Guide the customer about claims procedures.
Providing information related to corporate and individual policies.
Criteria:
Graduation
Fresher or Experience
Only ale Candidates can apply
Salary:
According to company standards.
Kindly share your updated CV/Resume to below mail id with subject Call Center Executive – Voice Process email id : kavita.mestry@vidalhealthtpa.com
Key Skills
BPOInbound ProcessInsurance ClaimsBpo OperationsCallingInbound CallsVoice ProcessClaims HandlingInboundHealthcare ManagementBpo VoiceDomestic BPOHealthcareDomestic CallingCall CenterOperationsClaims ProcessingHealth Insurance
Education
UG:B.A in Any Specialization,Any Graduate,B.Com in Any Specialization,BCA in Any Specialization
Company Profile
Vidal Health Insurance TPA Private Limited
TTK Healthcare Services is a part of the 74 year old TTK Group providing TPA services to leading general insurance companies. TTK as a TPA provides call center, customer-relations and claim settlement services to the policy holders.
Company Info
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View Contact Details+
Contact Company:Vidal Health Insurance TPA Private Limited
Website:http://careers.vidalhealthtpa.com
Salary:
1,75,000 – 2,75,000 P.A.
Industry:
Insurance
Functional Area:
Customer Success, Service & Operations
Role Category:
Voice / Blended
Role:
Voice / Blended – Other
Employment Type:
Full Time, Permanent
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