Are you searching for a Perfect job or looking for new opportunity then myfinancenews.co.uk is best choice for you to search your dream Job.
Job Opening details:-
Company Name :- Vodafone Idea
Position Name :- AGM – Telecalling
Company Location :- New Delhi, Delhi
Job Category :- Jobs in Pune
Full Job Description :-
Job Req ID: 22427
Location:
New Delhi, IN
Function: Other
About:
Role
Telecalling Manager
Job Level/ Designation
M2
Function / Department
CS
Location
Delhi
Job Purpose
Overall responsibility of managing collection through outbound call center
Key Result Areas/Accountabilities
Collections
Managing collection through outbound call center
Churn management
Reduction of field allocation
Ensue meeting collection target
Core Competencies, Knowledge, Experience
Collections – Mobiltiy Collection Retail, Forward Flow, Cost of Active collection – Thru Outbound Call Center
Customer Churn management – Invol Churn, TNPS?NPS, MNP Canc
Postpaid Experience – Reduction of Field Allocation, Digital Payment Penetration
Ensure Active Collections Targets are achieved.
Must have technical / professional qualifications
Graduate /MBA
4-6 years on role experience
Disclaimer : myfinancenews.co.uk is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.